|
|
Post by Admin on May 28, 2013 13:17:20 GMT
All your sensitive information (PIN number, credit card details, and bookmaker accounts details) are kept in our "Vault". The vault is a database that contains encrypted information. These details can only be accessed after you have actually supplied these details and your personal PIN. Furthermore, all communication with our service uses industry standard encryption technology.
|
|
|
|
Post by Admin on May 28, 2013 13:20:18 GMT
If you forget your PIN, we will need to send you a new one. Go to the My Account page on the website and follow the Forgotten your PIN link. You will need to answer your security question correctly before we will send you a new PIN by TXT. You will be able to continue using our services within minutes.
|
|
|
|
Post by Admin on May 28, 2013 13:20:44 GMT
If you know your PIN, we can send you a new password. On the home page where you are asked to log in, click on the Forgot your Password link. You will be asked for your Username and PIN. Enter the same Username you used when registering. You will then receive an email with a new password. Once you have logged in you can change this password on My Account section.
|
|
|
|
Post by Admin on May 28, 2013 13:21:21 GMT
I have forgotten both my password and my PIN. What do I do?
Our system is designed to keep your information so secure that even if we wanted to, we could not tell you both your PIN number and your password. To replace your existing PIN and password please contact customer support at support@bet2go.com, or call our Phone Support Line.
|
|
